Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.25
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Employee assistance program
Job Description
Thompson Dallas, part of the globally recognized Hyatt Corporation, is set to make a stunning debut in Texas with its new property located at The National, a landmark 52-story building distinguished by its unique midcentury-modern hexagon design. This hotel is designed to occupy an entire city block and boasts an impressive array of luxuries and amenities to offer guests an unmatched experience. The Thompson Dallas will feature 219 guest rooms, including 52 lavish suites, providing a variety of accommodations tailored to the needs of both leisure and business travelers. With two distinctive dining options and approximately 20,000 square feet of... Show More
Job Requirements
- ability to satisfactorily communicate in English with guests co-workers and management to their understanding
- ability to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work with a minimum of supervision
- ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift approximately 14-16 standard rooms
- punctuality and regular reliable attendance
- interpersonal skills and the ability to work well with co-workers and the public
Job Qualifications
- high school graduate or equivalent vocational training
- 1-2 years prior experience in cleaning hotel guest rooms preferred
- prior guest relations training preferred
- knowledge of proper chemical handling
Job Duties
- use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
- clean assigned guest rooms by priority
- transport cart with cleaning supplies amenities and linens to assigned guest room and position securely
- empty trash containers and recycling bins
- remove all dirty terry and replace with clean par to designated layout
- remove soil dirt soap build-up and hair from bathroom mirrors vanity sink toilet shower walls bathtub shower curtain and floor
- replace dirty bed linen and make up bed with clean linen
- replace laundry bags and slips
- clean closets and door tracks on check-out rooms removing dust and debris ensuring correct amount and placement of hangers extra blanket pillow and other amenities
- dust and polish all furniture pictures frames mirrors light bulbs and switches TV and remote as well as cable box
- realign furniture to floor plan
- open all drawers doors in check-out rooms and remove items left by guest dust inside
- check under beds chairs and sofa for debris and remove if present
- inspect condition of all furniture for tears rips or stains report any damages to maintenance
- remove dust spots and smears from all doors drapes windows ledges frames baseboards AC unit corners and telephones
- inspect condition of amenities in desk drawers and guest service directory replace designates amounts at proper locations in room
- ensure presence of fire safety rate cards and DND sign inspect condition and replace as needed
- vacuum throughout entire room and spray room with deodorizer
- update status of rooms cleaned on assignment sheet
- return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean
- ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to supervisor
- clean and replenish the coffee maker set
- handle guest complaints ensuring guest satisfaction
- report any damages or maintenance problems to supervisor
- knowledgeable of hotel fire and emergency procedures
- adhere to lost and found policy including key control
- successful completion of the training process
- other essential room cleaning duties as operations change in the future
- make up cribs and rollaway beds
- stock cleaning supply closets
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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