Hilton Durham near Duke University logo

Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts

Job Description

Driftwood Hospitality Management is a distinguished hospitality company known for its fully integrated approach to managing premium hotel properties. With a commitment to outstanding client service, Driftwood Hospitality Management empowers its associates to take initiative and contribute actively to the operational success of their properties. The company culture emphasizes proactivity and strategic thinking, creating a supportive and dynamic work environment. One of the company’s notable locations includes the Durham Hilton situated in Durham, NC, a top-tier hotel offering guests luxurious accommodations and attentive service. The Durham Hilton operates under the reputable Driftwood Hospitality Management banner, ensuring each guest experience is... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous housekeeping experience is an asset
  • ability to lift up to 50 pounds
  • capable of frequent twisting, bending, stooping, reaching, standing and walking
  • strong attention to detail
  • reliable and punctual
  • able to work varied shifts including weekends and holidays
  • ability to follow safety and security procedures
  • must maintain a neat and professional appearance

Job Qualifications

  • Ability to bend and reach to dust, clean and make beds and bathroom
  • ability to stand and walk for extended periods
  • effective communication skills to provide information and answer questions
  • ability to visually inspect rooms for cleanliness and guest belongings
  • proficient in written communication to mark completed rooms
  • manual dexterity to perform cleaning duties

Job Duties

  • Stocks housekeeping bag to ensure cleaning needs and amenities are available
  • observes knocking procedures upon entering guest rooms
  • cleans assigned guest rooms thoroughly and completes housekeeping checklist
  • accurately marks clean rooms for supervisor inspection
  • reports damages or hazards in guest rooms via designated systems
  • secures guest room doors after cleaning
  • maintains neat corridors and service areas
  • turns in lost and found items and guest room keys
  • adheres to all company policies and procedures
  • follows safety and security rules
  • knows fire prevention and emergency procedures
  • uses protective equipment appropriately
  • reports unsafe conditions and incidents to management
  • maintains a neat, clean and well-groomed appearance
  • assists other housekeeping personnel when needed

Job Qualifications

Experience

No experience required

Job Location

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