Sonesta Hotels

Room Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.65 - $28.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Retirement Plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
hospital indemnity
critical illness insurance
accident insurance

Job Description

Sonesta is a renowned hospitality company dedicated to providing exceptional guest experiences across its diverse portfolio of hotels and resorts. With a strong commitment to service excellence and innovation, Sonesta has established itself as a leader in the hospitality industry, delivering personalized and memorable stays to travelers worldwide. The company values its employees and strives to create an inclusive and supportive workplace, fostering growth and career development for all team members. Sonesta operates a range of properties including full-service hotels, extended stay accommodations, and boutique resorts, catering to both leisure and business travelers with high standards of quality and comfort.Show More

Job Requirements

  • Basic reading, writing and mathematical abilities
  • ability to speak, read, and write fluent English preferred
  • some previous housekeeping experience preferred
  • previous background from the extended stay industry preferred
  • frequently standing up, bending, climbing, kneeling, and moving about the facility
  • carrying, lifting or pulling items weighing up to 75 pounds
  • required to regularly use commercial cleaning chemicals
  • required to work mornings, evenings, weekends, and holidays

Job Qualifications

  • Some previous housekeeping experience preferred
  • previous background from the extended stay industry preferred
  • ability to speak, read, and write fluent English is preferred
  • other languages beneficial
  • basic reading, writing and mathematical abilities are preferred

Job Duties

  • Deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
  • respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
  • clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
  • notify supervisor when service is completed so rooms may be sold or occupied
  • when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
  • operate washers and dryers according to hotel standards and manufacturers' guidelines
  • minimize waste of supplies and amenities within all areas of housekeeping
  • report needed repairs or unsafe conditions to supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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