Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $19.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401k plan
Educational Assistance Program
Training
Recognition events
Travel Discounts
Job Description
Pacific Hotel Management, LLC is a privately owned company that manages a portfolio of diverse hotel brands across the Bay Area, including the prestigious InterContinental The Clement Monterey. This luxury hotel is strategically located near major hubs such as San Francisco, Oakland Airport, and offers easy access to top destinations like Napa Valley, Sonoma, and UC Berkeley. The company’s culture is rooted in a family-oriented, friendly, and outgoing environment, strongly emphasizing competition and results-oriented achievements. Every associate shares a passion for hospitality and strives daily to exceed guest and associate satisfaction goals. Pacific Hotel Management takes pride in offering its... Show More
Job Requirements
- high school diploma or equivalent
- one year of cleaning or janitorial experience
- ability to stand and walk for over 8 hours
- ability to lift at least 50 lbs
- ability to push and pull approximately 200 lbs
- physical ability to stoop, kneel, and climb stairs
- basic English reading and writing skills
- strong interpersonal and communication skills
- ability to maintain confidentiality
Job Qualifications
- one year of cleaning or janitorial experience or equivalent
- prior hotel guest room cleaning experience preferred
- knowledge of hotel functions and guest profiles
- knowledge of local area including restaurants and attractions
- basic reading and writing skills in English
- strong housekeeping communication skills in English
- interpersonal skills including listening, smiling, and teamwork
- ability to manage multiple tasks effectively
- conflict resolution skills
- ability to maintain positive energy and self-motivation
- ability to keep sensitive information confidential
- ability to adapt to various situations
Job Duties
- clean and service guest rooms to ensure comfort and satisfaction
- assist in cleaning and maintaining public areas
- respond to guest inquiries courteously and promptly
- deliver items requested by guests to their rooms
- restock supplies and amenities in guest rooms
- assist with special cleaning projects and turndown service
- collaborate with management and team members to anticipate and meet guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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