Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
uniform provided
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company renowned for its extensive global footprint and innovative approach to the hospitality industry. Managing over $15 billion in assets, Highgate boasts a diverse portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With three decades of experience, Highgate has established itself as a trusted partner to top ownership groups and major hotel brands, delivering expertise throughout all stages of the property lifecycle, including planning, development, recapitalization, and disposition. The company's portfolio includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and... Show More
Job Requirements
- Must be able to effectively communicate both verbally and written with all levels of employees and guests
- Must be effective at listening to, understanding and clarifying concerns
- Must be able to multitask and prioritize departmental functions
- Approach all encounters with guests and employees in an attentive, friendly and service-oriented manner
- Attend all hotel-required meetings and training
- Maintain regular attendance
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and safety regulations
- Maximize productivity and assist in problem-solving
- Handle problems proactively
- Understand and apply complex information
- Ability to cross-train in other areas
- Maintain confidentiality
- Show initiative and anticipate guest or operational needs
- Perform other duties as requested by management
- Maintain a warm and friendly demeanor at all times
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Strong communication skills
- Ability to multitask and prioritize
- Attention to detail
- Friendly and courteous demeanor
- Ability to follow hotel standards and regulations
Job Duties
- Be attentive, friendly, helpful and courteous to guests, managers and employees
- Thoroughly clean guestrooms according to standards
- Complete all pre-cleaning duties including guest supplies, cleaning supplies and linen for housekeeping cart set-up
- Remove trash and dirty linen from guestrooms and hallways
- Keep hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day use
- Replenish chemical bottles
- Clean room with the door closed according to standards unless requested otherwise by the guest
- Report all missing items from room to Housekeeping Supervisor or Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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