Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $19.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401k plan
Educational Assistance Program
Training
Recognition events
Travel Discounts
Job Description
Pacific Hotel Management, LLC is a privately-owned company that manages various hotel brands in the Bay Area. One of its premier properties, The InterContinental The Clement Monterey, is part of a family of seven distinctive hotels operated by PHM. Situated near major hubs such as San Francisco, Oakland Airport, Napa, Sonoma, and UC Berkeley, The Clement Monterey offers a unique blend of luxury and accessibility for travelers. The company prides itself on a family-oriented, friendly, outgoing, competitive, and results-focused culture. Every associate, from entry-level to management, shares a passion for hospitality and works diligently to achieve both guest and associate... Show More
Job Requirements
- minimum one year of cleaning or janitorial experience or equivalent
- hotel guest room cleaning experience preferred
- ability to stand and walk for prolonged periods of eight or more hours
- ability to climb stairs, stoop, kneel, and lift a minimum of 50 pounds
- ability to push and pull approximately 200 pounds
- basic reading and writing skills
- strong communication skills in English
- ability to adapt to changing situations and work under pressure
- ability to maintain confidentiality of sensitive information
Job Qualifications
- minimum one year of cleaning or janitorial experience
- hotel guest room cleaning experience preferred
- knowledge of hotel functions and guest profiles
- basic reading and writing skills
- strong verbal and written communication skills in English
- interpersonal skills including listening, smiling, and teamwork
- ability to multitask efficiently under pressure
- conflict resolution skills
- ability to maintain confidential information
- bilingual or multilingual skills preferred
- prior housekeeping or janitorial experience preferred
- emotional intelligence training preferred
Job Duties
- clean and service guest rooms to ensure comfort and cleanliness
- assist in cleaning public areas as needed
- respond promptly to guest inquiries
- deliver items requested by guests to their rooms
- restock room supplies and amenities
- provide turndown service and special cleaning projects
- collaborate with managers and team members to anticipate and meet guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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