Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality, founded in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company dedicated to creating value through excellence and innovative practices. With a strong focus on forward-thinking strategies, First Hospitality prides itself on cultivating an inclusive and dynamic work environment that embraces diversity and promotes collaboration, flexibility, and fairness. The company is committed to attracting and retaining a high-performing workforce where each employee's unique differences are respected and valued, enabling the team to better meet the diverse needs of the customers they serve. First Hospitality is recognized as an Equal Opportunity Employer, supporting an... Show More
Job Requirements
- Effective verbal and written communication skills
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Ability to stand and walk frequently throughout the workday
- Ability to lift, lower, and maneuver up to 30 pounds occasionally
- Ability to reach, bend, stoop, and pivot frequently throughout the workday
- Prior experience in hospitality or housekeeping is a plus
- Strong attention to detail
- Customer service orientation
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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