Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.25
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
This opportunity is with a prestigious 4 Diamond rated hotel renowned for its excellence in hospitality and commitment to delivering an outstanding guest experience. The hotel maintains high standards of cleanliness, service, and ambiance to meet the discerning expectations of its guests. The establishment offers a dynamic work environment where team members collaborate to uphold its reputation for superior quality and guest satisfaction. As a prominent employer in the hospitality industry, the hotel emphasizes employee growth and provides a supportive atmosphere conducive to professional development.
The Room Attendant role is critical to maintaining the hotel's exceptional standards. This position invo... Show More
The Room Attendant role is critical to maintaining the hotel's exceptional standards. This position invo... Show More
Job Requirements
- 1 year experience in a room attendant role
- experience in a 400+ room hotel preferred
- ability to lift or carry items up to 50 pounds and push/pull up to 150 pounds
- ability to stand and walk for long periods
- ability to bend, stoop, and kneel frequently
- ability to arrive to work on time
- ability to follow all safety procedures and standards
- effective verbal and written communication skills
- ability to work days, nights, weekends, and holidays
- ability to learn and apply cleanliness standards
- behave with integrity and honesty
- ability to communicate effectively in English and Spanish
- ability to deal tactfully and patiently with guests and colleagues
Job Qualifications
- 1 year experience as a room attendant
- experience in the hospitality industry preferred
- experience in 4 Diamond rated hotels preferred
- excellent communication skills
- ability to communicate effectively in English and Spanish verbally and in writing
- ability to follow and enforce cleanliness standards
- ability to recognize and act in emergency situations
- integrity and honesty in interactions with guests and associates
- ability to work varied schedules including evenings, nights, weekends, and holidays
- knowledge of cleaning chemicals
Job Duties
- Perform turndown services including evening refreshment of occupied rooms
- adhere to all COVID-19 rules and regulations
- clean and service assigned rooms according to established standards including bed making, dusting, vacuuming, sanitizing bathrooms, and trash removal
- dust furniture and equipment
- clean kitchen areas and room amenities such as refrigerators, coffee makers, cups, glasses, and silverware
- notify supervisors when service is complete
- maintain overall cleanliness of assigned rooms and suites
- report rooms unable to be serviced and needed repairs or unsafe conditions to supervisors
- respond to guest complaints and special requests ensuring complete satisfaction
- monitor and control supplies and amenities to minimize waste
- report lost and found items according to procedures
- promote teamwork and quality service through communication with other departments
- assist with deep cleaning projects and other assigned duties
- replenish linen and guest amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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