Highgate Hotels logo

Highgate Hotels

Room Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $17.00
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Benefits

hourly wage
Employee Discounts
Paid training
uniform provided
flexible scheduling
Career development opportunities
safe work environment

Job Description

Highgate is a premier real estate investment and hospitality management company recognized for its extensive portfolio and industry expertise. With over 30 years of experience and $15 billion in assets under management, Highgate operates more than 400 hotels across North America, Europe, the Caribbean, and Latin America. The company is celebrated for its innovative approach to hospitality, offering expert management throughout every phase of the property lifecycle. From initial planning and development to recapitalization or disposition, Highgate ensures the highest standards of operational excellence and guest satisfaction. This commitment has cemented Highgate’s reputation as a reliable partner for leading ownership... Show More

Job Requirements

  • High School diploma or equivalent
  • Experience in a hotel or related field preferred
  • Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push or pull objects
  • Ability to stand for the entire shift
  • Effective verbal and written communication skills with all levels of employees and guests
  • Attentive, friendly, courteous and service oriented manner

Job Qualifications

  • High School diploma or equivalent preferred
  • Experience in a hotel or related field preferred
  • Ability to communicate effectively both verbally and in writing
  • Ability to work well with all levels of employees and guests
  • Demonstrates attentiveness, friendliness, courtesy and a service-oriented attitude

Job Duties

  • Thoroughly clean guestrooms according to standards
  • Complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Remove all trash and dirty linen from guestrooms and hallways
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use
  • Replenish chemical bottles
  • Report all missing items from room to Housekeeping Supervisor/Manager
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
  • Handle items for lost and found according to the standards
  • Ensure overall guest satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location