Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.75 - $13.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
Apache Casino Hotel, located in Lawton, OK, is a premier destination offering exceptional gaming, dining, and hospitality experiences. This well-established casino and hotel complex is dedicated to providing guests with top-tier service and a memorable stay. Known for its vibrant atmosphere and commitment to quality, Apache Casino Hotel maintains high standards across all aspects of its operation, from gaming floors to guest accommodations. Operating 24/7, the establishment thrives on excellence, compliance, and guest satisfaction. The team members at Apache Casino Hotel foster a culture of respect, integrity, and teamwork, continuously working to uphold the casino's core values and mission. They... Show More
Job Requirements
- No formal education required
- the ability to stand for prolonged periods and perform physical tasks including lifting up to 35 pounds
- good communication skills for verbal and written interactions
- willingness to work various shifts including weekends and holidays
- adherence to safety protocols and ability to use personal protective equipment
- ability to maintain confidentiality and security of guest and company information
- pass background check and drug screening
- willingness to train new team members
- ability to follow detailed procedures and maintain accurate records
- ability to work collaboratively with others
- maintain a neat and professional appearance
Job Qualifications
- High school diploma or GED preferred
- hotel housekeeping and commercial laundry room experience preferred
- knowledge, skills and abilities to work with personal computers, cleaning equipment and sanitation systems
- ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- pass a background check and drug-screening test
Job Duties
- Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service
- work effectively with peers, staff members, and regulatory agency personnel
- service all bedrooms and corridors, in line with casino Standard Operating Policies (SOP)
- maintain a neat, clean and well-groomed appearance
- thoroughly clean assigned rooms, replace soiled linen and towels
- restock soap, tissues, and drinking glasses
- disinfect bathroom surfaces
- dust and polish furniture
- remove all trash
- vacuum carpets
- wash uncarpeted floors
- check shower curtains for mildew and clean or replace accordingly
- maintain high standards of cleanliness and presentation in all back-of-house and guest areas
- store all soiled and clean laundry according to SOPs
- properly label lost and found items and turn in to Guest Services
- clean and stock service trolleys
- work in laundry room as necessary
- maintain guest security by keeping doors closed at all times and refer guest to guest service for room access
- willingness and ability to train new team members
- responsible for key control administration
- take initiative to offer assistance to guests or team members
Job Qualifications
Experience
No experience required
Job Location
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