Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401k plan
educational assistance
training programs
Recognition events
Travel Discounts
Paid Time Off
Job Description
Pacific Hotel Management, LLC is a privately-owned company that manages a diverse portfolio of hotel brands in the Bay Area, with a strong emphasis on hospitality excellence and employee satisfaction. Among its seven distinguished properties is the InterContinental The Clement Monterey, located conveniently near San Francisco, Oakland Airport, and providing easy access to Napa, Sonoma, and UC Berkeley. This hotel is renowned for offering not only luxurious accommodations but also a unique cultural experience that blends family-oriented values with a friendly, outgoing, and competitive spirit. The company places a high value on its associates, recognizing their passion for the hospitality... Show More
Job Requirements
- minimum of 1 year of cleaning or janitorial experience or equivalent
- hotel guest room cleaning experience preferred
- basic reading and writing skills
- ability to stand and walk for 8 or more hours
- ability to walk stairs, stoop, kneel
- ability to lift a minimum of 50 pounds and push/pull approximately 200 pounds
- ability to maintain confidentiality of guest profiles and credit card information
- must possess physical stamina and endurance
Job Qualifications
- housekeeping communication skills both verbal and written in English
- interpersonal skills such as listening, smiling, relating, asking questions, teamwork
- ability to manage multiple tasks simultaneously and maintain focus under pressure
- conflict resolution skills to ensure guest and associate satisfaction
- ability to develop and maintain positive relationships with guests and associates
- ability to maintain consistent positive energy and motivation
- ability to keep sensitive hotel information confidential
- ability to adapt to change and remain composed in stressful situations
- bilingual or multilingual preferred
- prior housekeeping or janitorial experience preferred
- emotional intelligence training preferred
Job Duties
- clean and service guest rooms to provide a comfortable experience for guests
- assist in public areas as needed
- answer guest inquiries courteously and efficiently
- deliver items to guest rooms promptly
- perform turn down service
- restock room supplies and amenities
- assist with special cleaning projects
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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