Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Employee Discounts
Quarterly team member celebration
Employee of the Quarter Program
Complimentary Meals
supportive work environment
Career development opportunities
health and safety programs
Job Description
Hilton Southlake Town Square is a distinguished hotel located in North America, renowned for its exceptional guest service and immaculate cleanliness standards, consistently ranking in the top 10 percent among Hilton properties. This prestigious establishment features 248 elegantly furnished guest rooms and offers over 28,000 square feet of versatile meeting spaces, all situated within the vibrant and bustling Southlake Town Square area. As a recipient of the esteemed Connie Award, Hilton Southlake is celebrated for delivering impeccable hospitality experiences, making it a highly sought-after destination for both leisure and business travelers.
As an employer, Hilton Southlake Town Square is... Show More
As an employer, Hilton Southlake Town Square is... Show More
Job Requirements
- High school diploma or equivalent
- ability to lift 50 pounds
- physical stamina to stand, bend, reach, and walk for extended periods
- flexible availability to work various shifts including weekends and holidays
- reliable and punctual
- attention to detail
- commitment to maintaining cleanliness and safety standards
- basic English language proficiency
- willingness to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- previous housekeeping or cleaning experience is an asset
- basic communication skills
- ability to follow instructions and work independently
- attention to detail
- knowledge of cleaning chemicals and supplies
- ability to stand and walk for long periods
- physical ability to lift up to 50 pounds
- team player with good interpersonal skills
- commitment to safety and quality standards
Job Duties
- Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room
- observes knocking procedures upon entering a guest room
- cleans the guest rooms assigned
- ensures the amenities are stocked for each cleaned room
- completes entire housekeeping checklist
- accurately marks clean rooms to supervisor for inspection
- reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
- secures guest room doors upon exiting the room
- keeps the corridors and service area neat at all times
- turns in all lost and found items and all guest room keys
- adheres to all company policies and procedures
- follows safety and security procedures and rules
- knows department fire prevention and emergency procedures
- utilizes protective equipment
- reports unsafe conditions to management
- reports accidents, injuries, near-misses, property damage or loss to management
- provides for a safe work environment by following all safety and security procedures and rules
- all team members must maintain a neat, clean and well-groomed appearance
- perform any related duties as requested by management
- assists other Housekeeping Personnel when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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