Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Training and Development
Job Description
The Hampton Inn & Suites Norfolk Airport, located in Norfolk, VA, is a prominent hotel establishment known for its exceptional guest services and comfortable accommodations. As part of the renowned Hilton portfolio, this hotel is dedicated to providing travelers with a pleasant and convenient experience, whether they are visiting for business or leisure. The hotel features modern amenities, including well-appointed rooms, fitness facilities, and easy access to Norfolk International Airport, making it a preferred choice for guests seeking quality and reliability.
The Room Attendant role at the Hampton Inn & Suites Norfolk Airport is integral to maintaining the high... Show More
The Room Attendant role at the Hampton Inn & Suites Norfolk Airport is integral to maintaining the high... Show More
Job Requirements
- High school diploma preferred
- No previous experience needed
- Ability to push and/or pull equipment weighing up to 150 lbs
- Ability to lift and carry objects weighing an average of 25-50 pounds
- Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
- Ability to communicate effectively with other employees, as well as guests
- Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of rooms as specified by management
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
Job Qualifications
- High school diploma preferred
- Ability to communicate effectively with other employees and guests
- Ability to follow instructions, directions, and meet deadlines
- Basic ability to comprehend English language sufficient to understand labels, instructions and basic guest requests
- Physical ability to lift 25-50 pounds and push or pull equipment weighing up to 150 pounds
- Ability to work in confined spaces and perform cleaning tasks requiring extending arms over head
Job Duties
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping
- Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 lbs
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
- Check under bed to remove trash or other debris
- Maintain cleanliness of public spaces including lobby, public restrooms, offices, elevators and stairways as assigned
- Push and pull vacuum throughout entire room and empty trash
- Replenish amenities, linens, and supplies in guest rooms
- Sign for room keys, retrieve, push to assigned rooms and restock cart weighing up to 150 pounds
- Visually inspect room for cleanliness and appearance and signify completion for room
- Report all repairs or maintenance problems to supervisor
- Greet guests in hallways or in passing, ask if they are enjoying their stay
- Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested
- Report all suspicious persons, activities or hazardous and unsafe conditions to the immediate supervisor or a management employee
- Turn in all items found in employee's working area to the property Lost and Found department
Job Qualifications
Experience
No experience required
Job Location
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