Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Kimpton Hotels & Restaurants, founded in 1981 with a strong San Francisco entrepreneurial spirit, is a renowned boutique hotel company that revolutionized the hospitality industry by emphasizing heartfelt, human connections. The company was established by Bill Kimpton, who sought to create an environment that defied the impersonal and generic approach prevalent in hospitality, aiming instead to foster genuine connections between guests and employees. Today, Kimpton continues to uphold this mission by creating unique and meaningful experiences that improve the lives of coworkers, guests, owners, and the communities it serves.
Kimpton's culture is distinctive—quirky, irreverent, empowering, and exceptional. ... Show More
Kimpton's culture is distinctive—quirky, irreverent, empowering, and exceptional. ... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- At least 1 year of experience in customer service or a similar role
- Ability to solve problems effectively with good intuition
- Strong commitment to guest safety and security
- Ability to follow hotel procedures and maintain attention to detail
- Capability to handle physical aspects of housekeeping tasks
- Good communication and interpersonal skills
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or general education degree (GED) preferred
- 1 year of experience in customer service or similar role
- Excellent problem solver with great intuition
- Genuine care for the safety and security of guests
Job Duties
- Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures
- Replace linens on beds and replenish guest room supplies, empty wastebaskets
- Provide necessary linen and amenities to guests in accordance with the guest room legend
- Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
- Report any damage, hazards, repairs, and strangers in assigned areas
- Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item
- Log the date, where it was found, description of the item and the name of the person who found it
- Clean all corridors and service areas
- Respond to any projects or requests developed by the Housekeeping management team
- Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines
- Restock the cart at the end of your shift and organize the linen closet to prepare for the next day
- Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager
- Perform other duties as directed, developed, or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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