Charlestowne Hotels logo

Charlestowne Hotels

Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Training and Development
Retirement Plan
Employee assistance program

Job Description

The hiring establishment is a hotel that prides itself on providing exceptional guest experiences through meticulous attention to cleanliness and comfort. Known for its commitment to quality service and maintaining high standards of hospitality, this hotel offers guests a welcoming and clean environment to ensure their stay is enjoyable and relaxing. Established in the hospitality industry, the hotel emphasizes professionalism, efficiency, and customer satisfaction, which are reflected in every aspect of its operations.

This role is for a Housekeeper responsible for cleaning rooms and public areas within the hotel. The Housekeeper plays a vital part in upholding the hotel's... Show More

Job Requirements

  • Less than high school education
  • up to six months related experience or training
  • ability to read a limited number of two-and three-syllable words
  • ability to print and speak simple sentences
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems in situations
  • must be able to speak English to communicate with guests
  • must be able to recognize situations which may involve guests that require immediate supervisory attention
  • must know and use reasonable care for the safety and security of the guests
  • able to regularly stand, walk, use hands to finger, handle or feel objects, stoop, kneel, crouch or crawl
  • able to lift and/or move up to 25-30 pounds regularly and frequently lift and/or move up to 50 pounds
  • able to work in environments with cleaning fluids and solvents
  • able to operate hand tools including vacuum cleaners and carpet extractors
  • able to reach two feet above head
  • able to work in a moderate noise level environment

Job Qualifications

  • Less than high school education
  • up to six months related experience or training
  • ability to read a limited number of two-and three-syllable words
  • ability to recognize similarities and differences between words and between series of numbers
  • ability to print and speak simple sentences
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems in situations
  • must be able to speak English to communicate with guests
  • must be able to recognize situations which may involve guests that require immediate supervisory attention
  • must know and use reasonable care for the safety and security of the guests

Job Duties

  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
  • stock cart with guest room supplies at beginning of shift
  • greet any and all guests with a Good Morning or afternoon, evening
  • replace linens on beds and replenish guest room supplies
  • empties wastebaskets, and empties and cleans ashtrays
  • rearrange furnishings, drapes and room accessories
  • provide necessary linen and amenities to guests in accordance with the guest room legend
  • leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
  • report any damage, hazards, repairs, and strangers in assigned areas
  • return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item and writing the date, where it was found, description of the item, and the name of the person who found it
  • responsible for all keys signed out for the shift
  • clean all corridors and service areas
  • respond to any projects or requests developed by the Housekeeping management team
  • replaces light bulbs if necessary
  • restock cart at end of shift and organize the linen closet to prepare for the next day
  • other housekeeping duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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