Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $26.00 - $28.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Paid parental leave
Company paid life insurance
Short term disability insurance
long term disability insurance
educational assistance
Employee Discounts
hospital indemnity
critical illness insurance
accident insurance

Job Description

Sonesta is a renowned hospitality company that operates a diverse portfolio of hotels, resorts, and vacation properties globally. Known for its commitment to delivering exceptional guest experiences and high-quality service standards, Sonesta focuses on creating warm and welcoming environments that cater to both leisure and business travelers. The company prioritizes guest satisfaction and operational excellence, maintaining cleanliness, comfort, and attention to detail as core elements of its service model. With a strong presence across various markets, Sonesta offers employees a dynamic and professional working environment with opportunities for growth and development.

The Room Attendant role at Sonesta is vita... Show More

Job Requirements

  • Frequently standing up, bending, climbing, kneeling, and moving about the facility
  • carrying, lifting or pulling items weighing up to 75 pounds
  • will be required to regularly use commercial cleaning chemicals
  • will be required to work mornings, evening, weekends, and holidays

Job Qualifications

  • Some previous housekeeping experience preferred
  • previous background from the extended stay industry preferred
  • ability to speak, read, and write fluent english is preferred
  • other languages beneficial
  • basic reading, writing and mathematical abilities are preferred

Job Duties

  • Deliver on the promise of sonesta service in all interactions with guests and clients according to the sonesta g.u.e.s.t. standards
  • respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
  • clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
  • notify supervisor when service is completed so rooms may be sold or occupied
  • when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
  • operate washers and dryers according to hotel standards and manufacturers' guidelines
  • fold and store clean linens, report damages to supervisor
  • minimize waste of supplies and amenities within all areas of housekeeping
  • report needed repairs or unsafe conditions to supervisor
  • handle all lost and found items according to established procedures
  • promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
  • ensure compliance with federal, state and local laws regarding health and safety services

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location