Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company known for its commitment to delivering exceptional guest experiences through its globally recognized brand of hotels and resorts. As an established leader in the hotel industry, Sonesta operates a variety of properties ranging from luxury to select-service hotels, with a strong emphasis on guest satisfaction and quality service. The company fosters a supportive and inclusive work environment that encourages career growth, professional development, and a strong connection between employees and guests. Working at Sonesta means being part of a team that values integrity, respect, and excellence in hospitality.
The role of a Housekeeping... Show More
The role of a Housekeeping... Show More
Job Requirements
- High school diploma or equivalent
- Prior housekeeping or cleaning experience preferred
- Ability to follow written and verbal instructions
- Reliable and punctual
- Ability to perform physical tasks including lifting, bending, and standing for extended periods
- Flexibility to work various shifts including weekends and holidays
- Strong customer service orientation
- Ability to maintain confidentiality and respect guest privacy
Job Qualifications
- Track record of delivering exceptional guest or client experience
- Strong communication skills
- Ability to demonstrate professionalism in appearance and demeanor
- Ability to provide examples of applicable knowledge, skills, and abilities
- Comfortable interacting with guests and associates effectively
- Willingness to learn and work collaboratively in a team environment
Job Duties
- Responds to all guest requests appropriately
- Always greet guests warmly with a smile and call them by name when possible
- Responsible for servicing an assigned number of guest rooms
- Keeps the supply cart and immediate work areas neat and organized at all times
- Checks all equipment prior to and after use to ensure it is in good working order
- Removes room service tables, trays, and garbage from guest rooms
- Strip bed using proper techniques and change bed linens daily
- Removes soiled towels and replaces as needed
- Place soiled linens and towels down the linen chute
- Clean shower walls, tub, sink vanity, toilet, and floor daily
- Spot clean walls, window glass and sill, doors, and baseboards
- Dust and clean all furniture daily including chairs, lamps, desks, tables, and TV
- Replace stationery items and in-room amenities as needed
- Replace used drinking glassware with sanitized ones
- Replace terry and robes as needed
- Clean refrigerator, ice bucket, coffee maker, telephones, clock/CD/radio, and TV remote
- Clean mirrors and picture frames throughout the room daily
- Ensure all light bulbs are working and replace or call for assistance
- Hand in lost and found articles to supervisor or housekeeping office
- Recycle at every opportunity
- Perform special duties as assigned by management
- Greet guests meeting the 10/5 standard
- Enter guest rooms following appropriate security standards
- Have knowledge of overall hotel facility and various services
- Other duties as assigned to assist hotel operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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