Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
401(k) Plan
Training and development opportunities
uniform provided
Job Description
The Residence Inn near Universal is a part of the StepStone Hospitality portfolio, known for managing a network of high-quality, service-oriented hotels. This hotel caters to travelers seeking comfort, convenience, and excellent guest experiences, especially those visiting the Universal area. StepStone Hospitality prides itself on delivering exceptional hospitality services, focusing on quality cleanliness and customer satisfaction. The Residence Inn near Universal offers a warm, welcoming environment emphasizing comfort and convenience, ideal for both business and leisure travelers. This location provides an environment where guests can feel at home while enjoying superior amenities and customer service. As an integral part of... Show More
Job Requirements
- Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
- Ability to accurately report information
- Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques
- Ability to scrupulously follow all StepStone and hotel policies and procedures
- Attend required meetings
- Minimum lifting of 20 pounds
- Pushing, bending, stooping, upward reaching, manual dexterity
- Hearing, writing, and reading
- Minimum pulling of 20 pounds
- Other duties may be assigned
Job Qualifications
- Excellent organizational skills
- Strong communication skills
- Ability to multitask efficiently
- Previous hotel housekeeping experience preferred but not required
- Ability to follow safety protocols
- Ability to work in a fast-paced environment
- Commitment to guest satisfaction
Job Duties
- Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift
- Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies
- Report any items missing from rooms and suites
- Report all items in need of repair to supervisor and maintain equipment used in work
- Protect guest safety and well-being
- be courteous to all guests and co-workers
- Keep all doors closed when cleaning for safety and security purposes
- All lost and found are to be taken to the housekeeping office as soon as they are found
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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