Home 2 Suites Norfolk

Room Attendant

Job Overview

clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $14.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Safe working environment

Job Description

Our establishment is a reputable hotel committed to providing exceptional guest experiences through immaculate accommodations and outstanding customer service. We prioritize the cleanliness and comfort of our guest rooms as a critical part of our service promise. Known for our warm hospitality and attention to detail, our hotel caters to a diverse clientele ranging from business travelers to vacationing families. The housekeeping team plays a vital role in maintaining the standards that keep guests returning and spreading positive reviews. We offer a supportive work environment that values teamwork, employee development, and a culture of respect and recognition. Employment is typically... Show More

Job Requirements

  • Must be able to stand and walk for extended periods
  • able to lift and move up to 25 pounds occasionally
  • capable of stooping, kneeling, crouching, and crawling
  • able to use hands and fingers dexterously
  • must possess developed reasoning abilities to carry out instructions
  • must maintain professionalism and positive attitude under stressful situations
  • able to communicate effectively with guests and team members
  • availability to work flexible shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • prior experience in housekeeping or custodial services preferred but not required
  • ability to read, write, and communicate effectively in English
  • basic math skills including addition, subtraction, multiplication, and division
  • strong attention to detail
  • ability to follow oral and written instructions accurately
  • good physical stamina and strength
  • excellent interpersonal skills to interact positively with guests and team members

Job Duties

  • Change bed linen daily
  • vacuum carpeting
  • dust all furniture including picture frames, bed frames, lamps, TVs, dressers
  • remove fingerprints and smudges on mirrors, shiny surfaces, and windows
  • thoroughly clean the bathroom area including shower stall, sink, floor, toilet
  • ensure compliance with standard room set-up
  • report all damage found in rooms immediately
  • report missing items and personal guest items found in vacant rooms immediately
  • notify Executive Housekeeper of rollaways or cribs in rooms for pick-up and storage
  • take responsibility for pass key and turn it in daily
  • turn in all lost and found items immediately
  • report no luggage, no service needed, sleep outs, extra guests, or anything unusual to Executive Housekeeper
  • shut off all lights, TVs, and air conditioners when leaving room
  • assist housekeeper in additional cleaning chores as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: