Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401k plan
Educational Assistance Program
Professional training
Recognition events
Travel Discounts
Paid Time Off
Job Description
Pacific Hotel Management, LLC is a privately-owned company managing diverse hotel brands in the Bay Area, including The InterContinental The Clement Monterey. This prestigious property is located conveniently close to San Francisco, Oakland Airport, as well as the renowned wine country regions of Napa and Sonoma, and the University of California at Berkeley. The company culture is distinctly family-oriented, friendly, outgoing, competitive, and results-driven. Every associate at Pacific Hotel Management, including those at The InterContinental The Clement Monterey, shares a deep-rooted passion for hospitality and works hard to achieve both guest satisfaction and associate satisfaction goals. The company proudly offers... Show More
Job Requirements
- high school diploma or equivalent
- at least one year of cleaning or janitorial experience
- ability to stand and walk for prolonged periods
- ability to lift 50 pounds and push or pull approximately 200 pounds
- basic English communication skills
- ability to adapt to changing environments and work under pressure
- maintain confidentiality of guest information
- previous hotel housekeeping experience preferred
Job Qualifications
- at least one year of cleaning or janitorial experience
- hotel guest room cleaning experience preferred
- basic reading and writing skills
- strong housekeeping communication skills in English
- interpersonal skills including listening and teamwork
- ability to manage multiple tasks under pressure
- conflict resolution skills
- ability to develop and maintain positive relationships with guests and associates
- ability to maintain confidentiality of sensitive information
- bilingual or multilingual preferred
- emotional intelligence training preferred
Job Duties
- clean and service guest rooms to ensure cleanliness and comfort
- assist in maintaining public areas
- answer guest inquiries promptly and courteously
- deliver items requested by guests to their rooms
- restock guest room supplies and amenities
- participate in special cleaning projects as assigned
- provide turn down service as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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