Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401k plan
Educational Assistance Program
Training
Recognition events
Travel Discounts
Paid Time Off
Job Description
Pacific Hotel Management, LLC is a privately-owned company managing multiple distinguished hotel brands in the Bay Area, including the InterContinental The Clement Monterey. The Clement Monterey is one of seven hotels under PHM's management, strategically located near San Francisco, Oakland Airport, and with convenient access to notable destinations such as Napa, Sonoma, and UC Berkeley. The company prides itself on fostering a family-oriented, friendly, and competitive culture centered around hospitality excellence. With a strong focus on both guest and associate satisfaction, PHM emphasizes teamwork, professionalism, and continuous improvement. Associates enjoy comprehensive benefits including health insurance, a 401k retirement plan, educational... Show More
Job Requirements
- ability to stand and walk for 8 or more hours
- ability to walk around the hotel including stairs
- ability to stoop, kneel, and lift at least 50 pounds
- ability to push and pull approximately 200 pounds
- commitment to maintaining positive energy and motivation
- capability to adapt to changing situations and handle pressure
- basic reading and writing skills
- knowledge of local area amenities and attractions
Job Qualifications
- at least one year of cleaning or janitorial experience
- hotel guest room cleaning experience preferred
- strong verbal and written communication skills in English
- interpersonal skills including listening and teamwork
- ability to multitask and maintain focus under pressure
- conflict resolution skills
- ability to maintain confidentiality of guest information
- bilingual or multilingual skills preferred
- emotional intelligence training preferred
Job Duties
- clean and service guest rooms to ensure comfort and cleanliness
- assist in maintaining public areas
- answer guest inquiries courteously
- deliver items to guest rooms as needed
- restock room supplies and amenities
- assist with special cleaning projects
- collaborate with managers and associates to meet guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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