Hyatt House, Rochester

Room Attendant

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance
Employee wellness programs

Job Description

We are a reputable hotel dedicated to providing exceptional lodging experiences. Our establishment prioritizes guest comfort and satisfaction by maintaining pristine and welcoming environments throughout our property. We boast a professional and compassionate team that works synergistically to uphold our high hospitality standards. Our facilities are designed to offer modern amenities and a cozy atmosphere that makes every guest feel at home. We strive to deliver outstanding service that not only meets but exceeds the expectations of guests visiting for business or leisure. As part of our commitment to excellence, we ensure all staff are well-trained and supported to perform... Show More

Job Requirements

  • Previous housekeeping experience in a hotel environment highly desired
  • ability to communicate verbally and in writing to follow job duties
  • ability to work varied schedule as necessary including weekends and holidays
  • must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs
  • must tolerate exposure to cleaning solutions
  • must be able to push up to 75 pounds, lift and carry up to 25 lbs

Job Qualifications

  • Previous housekeeping experience in a hotel environment highly desired
  • ability to communicate verbally and in writing to follow job duties
  • ability to work varied schedule as necessary including weekends and holidays

Job Duties

  • Clean and service guest rooms according to hotel standards
  • make beds, change linens, and replace towels
  • dust, vacuum, and sanitize surfaces
  • replenish amenities such as soap, shampoo, water, and coffee
  • ensure bathrooms are cleaned, sanitized, and stocked with supplies
  • clean kitchen areas and ensure appliances are clean and in working order where applicable
  • check and report any maintenance issues such as lighting, plumbing, or HVAC problems
  • follow proper procedures for handling lost and found items
  • respect guest privacy and follow hotel protocols for "Do Not Disturb" signage
  • restock housekeeping carts and storage areas and maintain cleanliness and safety protocols
  • deliver guest requested items to guest rooms upon request
  • adhere to all safety and sanitation guidelines
  • provide courteous and professional service when interacting with guests and co-workers
  • maintain accurate room status information on daily assignment sheets
  • adhere to precautions and use personal protective equipment for all chemicals as outlined on Safety Data Sheets
  • comply with hotel security, fire regulations and all health and safety legislation
  • assist other departments wherever necessary and maintain good working relationships

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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