Charlestowne Hotels logo

Charlestowne Hotels

Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training opportunities
uniform provided

Job Description

This job opportunity is with a well-established hotel dedicated to providing guests with exceptional comfort and cleanliness during their stay. As a hospitality company, the hotel values maintaining high standards of hygiene and guest satisfaction through meticulous housekeeping services. The establishment is committed to sustaining a welcoming environment in all guest rooms, halls, and common areas, ensuring the overall ambiance reflects the premium experience the hotel strives to offer.

The Hotel Housekeeper plays a crucial role in achieving these goals by performing regular cleaning and maintenance of guest rooms and associated areas. This is a vital position within the hotel's... Show More

Job Requirements

  • Less than high school education
  • Up to six months related experience or training
  • Ability to read a limited number of two-and three-syllable words
  • Ability to print and speak simple sentences
  • Ability to apply common sense understanding
  • Ability to deal with problems in situations
  • Must be able to speak English
  • Must be able to recognize situations involving guests needing supervisory attention
  • Must know and use reasonable care for guest safety and security

Job Qualifications

  • Less than high school education or up to six months related experience or training or equivalent combination of education and experience
  • Ability to read a limited number of two-and three-syllable words and to recognize similarities and differences between words and between series of numbers
  • Ability to print and speak simple sentences
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems in situations
  • Must be able to speak English to communicate with guests
  • Must be able to recognize situations which may involve guests that require immediate supervisory attention
  • Must know and use reasonable care for the safety and security of the guests

Job Duties

  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
  • Stock cart with guest room supplies at beginning of shift
  • Greet any and all guests with a good morning or afternoon, evening
  • Replace linens on beds and replenish guest room supplies
  • Empty wastebaskets, and empty and clean ashtrays
  • Rearrange furnishings, drapes and room accessories
  • Provide necessary linen and amenities to guests in accordance with the guest room legend
  • Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
  • Report any damage, hazards, repairs, and strangers in assigned areas
  • Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item
  • Responsible for all keys signed out for the shift
  • Clean all corridors and service areas
  • Respond to any projects or requests developed by the Housekeeping management team
  • Replace light bulbs if necessary
  • Restock cart at end of shift and organize the linen closet to prepare for the next day
  • Other housekeeping duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location