ROOM ATTENDANT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Training and Development
Employee assistance program

Job Description

Residence Inn by Marriott Houston I10 West Park Row is part of the globally recognized Marriott International hotel brand that offers extended-stay accommodations designed for travelers who require comfortable, spacious, and home-like environments during their stay. Known for its commitment to providing exceptional hospitality services along with comprehensive amenities, Residence Inn by Marriott caters primarily to business travelers, families, and guests looking for longer stays with the convenience of suites featuring full kitchens and living areas. Situated in the bustling city of Houston, TX, this particular location prides itself on superior guest experiences, combining both comfort and professional service to... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • prior experience in housekeeping or cleaning preferred
  • ability to communicate effectively in English
  • physical ability to perform cleaning tasks including lifting and standing for long periods
  • availability to work flexible shifts including weekends and holidays
  • ability to follow established procedures and standards
  • reliable and punctual
  • ability to maintain cleanliness and organization under pressure

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience is an asset
  • ability to understand and follow verbal and written instructions
  • strong attention to detail
  • good communication and interpersonal skills
  • ability to work independently and as part of a team
  • physical ability to perform cleaning duties including lifting, bending, and standing for extended periods
  • basic knowledge of cleaning products and equipment

Job Duties

  • cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards
  • changes sheets
  • makes beds
  • vacuums in both stay-over and check out guest rooms
  • dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges
  • cleans all mirrors
  • notifies guest services when service is complete so rooms may be sold
  • reports any room unable to be serviced within appropriate time standards to the supervisor
  • reports needed repairs of unsafe conditions to the supervisor
  • responds to requests from guests, supervisors or management in a timely and efficient manner
  • maintains linen cart and supplies neat and organized to department standards
  • maintains the security of equipment, keys, and supplies issued each day
  • reports lost and found articles to the supervisor
  • replaces light bulbs
  • transports trash and waste to disposal area
  • replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen
  • cleans rooms in accordance to the specific brand and company minutes per room standard
  • follows procedures for team cleaning and self-inspecting program
  • responds quickly to guest requests in a friendly manner
  • reports appropriate complaints or requests to the appropriate department
  • follows up to ensure guest satisfaction
  • keeps maid station clean and organized
  • makes rollaway beds
  • provides a professional image at all times through appearance and dress
  • follows company policies and procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.