Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k)
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality is a progressive hotel development, investment, and management company established in 1985 and headquartered in Chicago. With a strong commitment to innovation and excellence, First Hospitality prioritizes creating value for all stakeholders by embracing a unique approach to the hospitality industry. The company is known for its dedication to fostering a diverse and inclusive workforce, where differences among employees are respected and valued. This nurturing environment aims to better address the varying needs of the broad customer base First Hospitality serves. By promoting collaboration, flexibility, and fairness, the company delivers exceptional service and maintains high standards across its... Show More
Job Requirements
- Effective verbal and written communication skills
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Ability to stand and walk frequently for 8 or more hours per day
- Ability to lift, lower, and maneuver up to 30 pounds occasionally
- Ability to reach, bend, stoop, and pivot frequently during the workday
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: