Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
The Fairfield Inn and Suites, located in Chicago, IL, is a distinguished hotel known for delivering exceptional hospitality and comfort to its guests. As part of a uniquely different type of hospitality management company, we innovate businesses by leveraging dynamic leadership with decades of industry expertise. Our commitment is to provide distinct, engaging, and unforgettable service experiences, strictly aligned with the values and lifestyles of our guests. We value our people as our most important asset and center all our efforts around the guest, who is the reason behind everything we do. Our approach to service is genuine, humble, and... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or a similar role preferred
- ability to perform physically demanding tasks
- availability to work flexible hours including weekends and holidays
- strong customer service orientation
- ability to communicate effectively with guests and team members
- knowledge of OSHA cleaning standards and chemical safety protocols
Job Qualifications
- high school diploma or equivalent
- prior housekeeping or room attendant experience preferred
- knowledge of cleaning chemicals and supplies
- ability to work independently and as part of a team
- excellent communication and interpersonal skills
- strong attention to detail and organizational skills
- ability to follow instructions and adhere to safety standards
Job Duties
- celebrate our culture of individualism, engagement, having fun and evolving the Hampton Inn and Suites experience for every guest every time
- represent the hotel in a positive manner at all times
- clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards
- change linens, make beds, and clean the bathroom
- restock all guest room supplies, like soap and shampoo
- greet guests that you encounter during your shift with a friendly smile
- monitor and handle guest complaints following guest services training procedures and ensure guest satisfaction, immediately reporting any complaints to the supervisor
- assume all responsibilities as delegated by the manager and do any or all other duties that may be required to fulfill customer needs and requests
- use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
- exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook
- knowledge of the process for providing customer and personal service
- provide service to others and work with co-workers in a friendly non-competitive environment
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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