Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days

Job Description

Sonesta is a globally recognized hospitality company that operates a diverse portfolio of hotels, resorts, and extended-stay properties. Known for its commitment to delivering exceptional guest experiences, Sonesta has built a reputation for quality service, comfort, and innovation in the hospitality industry. With properties located across various regions, Sonesta emphasizes a culture where employees are empowered, guests feel welcomed, and operations run efficiently to meet the highest standards of excellence. The team's dedication to care and service excellence ensures that guests enjoy memorable stays, whether traveling for business or leisure. As part of this dynamic and reputable company, opportunities abound... Show More

Job Requirements

  • Some previous housekeeping experience preferred
  • Previous background from the extended stay industry preferred
  • Ability to speak, read, and write fluent English is preferred
  • Basic reading, writing and mathematical abilities are preferred
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility
  • Carrying, lifting or pulling items weighing up to 75 pounds
  • Will be required to regularly use commercial cleaning chemicals
  • Will be required to work mornings, evening, weekends, and holidays

Job Qualifications

  • Some previous housekeeping experience preferred
  • Previous background from the extended stay industry preferred
  • Ability to speak, read, and write fluent English is preferred
  • Other languages beneficial
  • Basic reading, writing and mathematical abilities are preferred
  • Ability to frequently stand up, bend, climb, kneel, and move about the facility
  • Ability to carry, lift or pull items weighing up to 75 pounds
  • Experience safely using commercial cleaning chemicals
  • Flexibility to work mornings, evenings, weekends, and holidays

Job Duties

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
  • Notify supervisor when service is completed so rooms may be sold or occupied
  • Monitor laundry supplies and equipment to ensure they are sufficient and in working order when assigned to laundry
  • Operate washers and dryers according to hotel standards and manufacturers' guidelines
  • Receive soiled linens and inspect for damaged or stained items
  • Fold and store clean linens and report damages to supervisor
  • Minimize waste of supplies and amenities within all areas of housekeeping
  • Assist regularly with deep cleaning projects
  • Report needed repairs or unsafe conditions to supervisor
  • Handle all lost and found items according to established procedures
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
  • Ensure compliance with federal, state and local laws regarding health and safety services
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.