Kimpton Hotels & Restaurants logo

Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $19.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program

Job Description

Kimpton Hotels is a pioneering boutique hotel brand known for its unique approach to hospitality that centers on creating heartfelt human connections. Founded in 1981 by Bill Kimpton in San Francisco, the company revolutionized the hospitality industry by rebelling against impersonal and generic hotel experiences. Instead, Kimpton Hotels foster an environment where genuine relationships and personal experiences are the core focus. Today, this entrepreneurial spirit and commitment to authentic connections continue to define the Kimpton culture, creating an exceptional work environment that is quirky, irreverent, and empowering.

Kimpton Hotels values diversity, creativity, and self-leadership, encouraging each team member t... Show More

Job Requirements

  • High school diploma or general education degree (GED) is preferred
  • 1 year of experience in customer service or similar role
  • ability to solve problems effectively
  • attention to guest safety and security

Job Qualifications

  • High school diploma or general education degree (GED) is preferred
  • 1 year of experience in customer service or similar role
  • excellent problem solver with great intuition
  • genuine care for the safety and security of the guests

Job Duties

  • Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures
  • replace linens on beds and replenish guest room supplies, empty wastebaskets
  • rearrange furnishings, drapes and room accessories
  • provide necessary linen and amenities to guests in accordance with the guest room legend
  • leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
  • report any damage, hazards, repairs, and strangers in assigned areas
  • return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item
  • log the date, where it was found, description of the item and the name of the person who found it
  • clean all corridors and service areas
  • respond to any projects or requests developed by the Housekeeping management team
  • responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines
  • restock the cart at the end of your shift and organize the linen closet to prepare for the next day
  • report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager
  • perform other duties as directed, developed, or assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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