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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $23.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is currently recognized as the 8th largest hotel company in the United States and continues to experience rapid growth. With a vibrant footprint encompassing over 1000 properties across eight countries, Sonesta offers a diverse portfolio that mixes full-service and focused hotels located in major metropolitan cities. This array of owned, managed, and franchised properties uniquely positions Sonesta to deliver quality, value, and memorable hospitality experiences to guests worldwide. The company prides itself on cultivating a culture of genuine human connection, ensuring that every guest interaction is marked by genuine service, loyalty, and meaningful experiences that foster lasting... Show More
Job Requirements
- Some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
- frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 75 pounds
- will be required to regularly use commercial cleaning chemicals
- will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
Job Duties
- Deliver on the promise of Sonesta service in all interactions with guests and clients according to Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- notify supervisor when service is completed so rooms may be sold or occupied
- when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order, operate washers and dryers according to hotel standards and manufacturers' guidelines, receive soiled linens and inspect for damaged or stained items, fold and store clean linens, report damages to supervisor
- minimize waste of supplies and amenities within all areas of housekeeping
- may regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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