Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a globally recognized hotel company known for its commitment to providing exceptional service and memorable guest experiences across its diverse portfolio of properties. The brand is widely respected in the hospitality industry for its dedication to quality, warmth, and a personalized approach to hospitality. Sonesta properties offer a wide range of accommodations, including luxury hotels, resorts, and extended stay suites, each designed to meet the needs of leisure and business travelers alike. With a strong emphasis on community involvement and sustainable practices, Sonesta fosters a welcoming environment not only for its guests but also for its employees, encouraging... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in housekeeping or a similar role preferred
- Ability to work flexible hours including weekends and holidays
- Capable of handling physical demands of the role including lifting and standing for long periods
- Ability to communicate effectively in English
- Willingness to comply with health and safety regulations
- Reliable and punctual
- Ability to follow detailed instructions and procedures
Job Qualifications
- Prior housekeeping or cleaning experience is preferred
- Strong attention to detail and organizational skills
- Ability to follow instructions and established procedures
- Good communication and interpersonal skills
- Ability to work efficiently independently and as part of a team
- Basic knowledge of cleaning chemicals and supplies
- Physical stamina for standing, bending, and lifting for extended periods
- Commitment to delivering high-quality guest service
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- Notify supervisor when service is completed so rooms may be sold or occupied
- Report any room unable to be serviced to supervisor according to established procedures
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- Operate washers and dryers according to hotel standards and manufacturers' guidelines
- Receive soiled linens and inspect for damaged or stained items
- Fold and store clean linens, report damages to supervisor
- Minimize waste of supplies and amenities within all areas of housekeeping
- May regularly assist with deep cleaning projects
- Report needed repairs or unsafe conditions to supervisor
- Handle all lost and found items according to established procedures
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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