DREAMWEAVER HOTELS LLC

ROOF General Manager

Job Overview

clock

Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
diamond

Benefits

Medical Plans
Dental plans
Vision Insurance
Paid Time Off
401(k) retirement plan
Flexible spending account
Life and AD&D insurance
short-term disability
voluntary long-term disability
Commuter Benefits
Pet insurance

Job Description

Dreamweaver Hotels is a uniquely different hospitality company that is dedicated to pursuing the finest talent, trends, and ambiances to create extraordinary experiences for its guests. The company deeply values exceptional customer service, which fosters engagement and loyalty among patrons. Dreamweaver Hotels continuously innovates its programming and development efforts to stay fresh and relevant in the dynamic hospitality industry. The company embraces emerging technologies to enhance cost control, operations, marketing, customer relationship management, entertainment, and both online and in-person guest engagement. This strategic approach not only raises the bar financially and experientially but also achieves success with a return on... Show More

Job Requirements

  • 4+ years experience managing high volume restaurant / nightclub
  • Knowledge of budgeting, profit and loss statement, labor costs, food and beverage costs, operation expenses
  • Experience with food and beverage service techniques and sales strategies
  • Familiarity with Micros POS, Avero Slingshot, Coyle Secret Shoppers, Bevintel, ADP and Hotschedules
  • Understanding of service etiquette and standard practices for restaurants, nightclubs and events
  • Experience with DJ and live performance production
  • Knowledge of safety and sanitation practices
  • Experience in brand marketing, social media and advertising
  • Ability to work all shifts, holidays, weekends and long hours

Job Qualifications

  • 4+ years experience managing high volume restaurant / nightclub, with direct reports of managers, doorman, floor host person, busser, bartender, cocktail servers
  • General understanding of budgeting, profit and loss statement, labor costs, food and beverage costs, and operation expenses
  • Knowledge with effective food and beverage service techniques and sales strategies
  • Knowledge and experience with Micros POS, Avero Slingshot, Coyle Secret Shoppers, Bevintel, ADP and Hotschedules a plus
  • Knowledge of service, service etiquette and standard service practices for full service restaurants, nightclubs and corporate events
  • Knowledge and experience production for DJs and live performances
  • Knowledge of standard safety and sanitation practices for food and beverage service
  • Knowledge and experience with brand marketing, social media and advertising

Job Duties

  • Ensure ROOF operations maintain or exceed service standards to enhance the brand, image, culture and values of theWit in all 3 phases of the operation
  • Responsible for managing the operational efficiency, quality of service standards, noise levels and overall impact of the venue on guest satisfaction on the property
  • Strong organizational skills to function effectively under time constraints with particular attentions to detail and quality of service, ability to establish and maintain an effective working relationship with management, associates, and hourly employees
  • Scheduling weekly, recognizing staffing needs, availability, and request off on Paycom as well as general upkeep and inputting data in Paycom
  • Communicate successfully at all times with ROOF Employees and Management, theWit Associates, senior executives, Fire and Health Inspectors, emergency service personnel, other outside vendors and high-profile guests
  • Provides exceptional guest service that differentiates us from the competition
  • Practice proper cash handling procedures and nightly reporting
  • Articulate Wit and departmental happenings in daily Stand-Up
  • Facilitate and execute banquet events in compliance with service standards and banquet event orders
  • Make decisions quickly and delegate responsibilities accordingly, and remain calm and manage multiple tasks in very high paced and stressful environment
  • Actively implement and participate in social media marketing campaigns for ROOF
  • Manages, schedules shifts, trains restaurant staff and monitors staff performance
  • Participate in financial planning, tracking and forecasting
  • Venue storage area up-keep/ organization
  • Ability to work all shifts, holidays, weekends and long hours

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.