HEB logo

HEB

Rockwall Grocery - Customer Service Spec - Part-Time

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
diamond

Benefits

partner ownership
employee discount
Training and Development
Paid Time Off
Health Insurance
Retirement Plan
Career advancement opportunities

Job Description

H-E-B is a leading supermarket chain recognized for its commitment to quality, innovation, and exceptional customer service. Established in Texas, H-E-B has grown to become one of the most trusted names in the retail grocery industry. With a strong foundation built on community focus and partner ownership, H-E-B offers not only a place to shop but a unique environment where employees, referred to as Partners, play an integral role in the company's success. The community-oriented culture emphasizes people first, where every Partner contributes to creating an inviting and efficient shopping experience for customers. Known for its omnichannel retailing approach, H-E-B... Show More

Job Requirements

  • minimum age 18
  • high school diploma or equivalent
  • 1+ years of experience
  • completion of company orientation and safety training
  • ability to function in a fast-paced retail environment
  • strong customer service skills
  • reading and writing skills
  • planning and organizing skills
  • communication and interpersonal skills
  • physical ability to perform department-specific tasks including lifting up to 65 lbs and operating equipment safely

Job Qualifications

  • high school diploma or equivalent
  • communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong customer service skills
  • reading and writing skills
  • planning and organizing skills
  • knowledge specific to assigned department such as beauty, drugstore/general merchandise, entertainment, grocery, or Texas Backyard

Job Duties

  • stocks and rotates items as needed
  • assists with inventory control, loads, unloads, and moves product
  • organizes, cleans, and prepares back area for the night crew and incoming trucks
  • organizes merchandise on pallets to make the department presentable to the public
  • ensures integrity of shelf tags and signage in department, may create or prepare signage as needed
  • maintains standards in shrink, safety, inventory control, and sanitation
  • checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • builds, stocks, maintains, and takes down store displays
  • performs customer service assistant duties as needed
  • provides superior customer service
  • answers customer questions regarding products and assists them with selections, helps customers locate store merchandise
  • merchandises product effectively
  • uses suggestive selling techniques to meet customer needs and build department sales
  • cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • properly handles and maintains the operation of all equipment
  • complies with departmental SOPs and store operating procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: