Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $80,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Rock City Gardens is a unique and picturesque attraction that offers more than just stunning mountaintop views — it is a vibrant destination where food, nature, and memorable experiences come together. This family-friendly venue passionately uplifts the visitor experience by blending scenic beauty with delightful food and beverage offerings across various food outlets. From savoring a meal at the renowned Café 7, enjoying a comforting hot cocoa at the Cliff Terrace, to grabbing quick snacks at seasonal stands, Rock City Gardens’ food operations are an integral part of creating lasting memories. Their focus is on exceptional hospitality, guest satisfaction, and... Show More
Job Requirements
- 3+ years in high-volume full-service food operations with leadership in a multi-outlet or multi-unit setting
- Experience in the attractions industry preferred
- Bachelor's in hospitality, business, culinary, or related field preferred but equivalent experience valued
- Maintain and promote a positive attitude
- Approachable, friendly, and firm with the ability to coach and motivate team members
- Knowledge of food safety, staffing, inventory, food cost, and vendor management
- Ability to read and interpret profit and loss statements
- Proficiency in Microsoft Office and familiarity with point-of-sale systems
- Physical ability to lift 50 lbs, stand for extended periods, and navigate kitchen and outdoor food stand environments
- Flexibility to work nights, weekends, holidays, and special events
Job Qualifications
- Bachelor's degree in hospitality, business, culinary arts, or a related field preferred
- Minimum of 3 years leadership experience in high-volume, multi-outlet food operations
- Strong understanding of food safety, staffing, inventory management, food cost control, and vendor relations
- Proven leadership skills with an empathetic and engaging management style
- Ability to interpret financial statements including profit and loss reports
- Proficiency in Microsoft Office
- Experience with point-of-sale systems is a plus
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Lead with heart by guiding and inspiring a team of food service professionals across multiple outlets
- Champion company culture by upholding values of innovation, communication, learning, appreciation, accountability, and proactivity
- Own all food and beverage operations on the property including cafés, seasonal stands, catering, vending, and special events
- Manage budgeting and labor by creating schedules, monitoring payroll, and controlling expenses
- Oversee training and onboarding in partnership with Talent Development to ensure consistent guest service and operational excellence
- Maintain food locations to be clean, orderly, and guest-ready from back-of-house prep to front-of-house presentation
- Plan and adjust menus by analyzing sales data and market trends while managing inventory and reducing waste
- Serve as the primary liaison for food and beverage vendors ensuring timely deliveries and budget adherence
- Collaborate with Marketing to promote food offerings through visual storytelling and branded materials
- Lead regular team meetings and attend leadership discussions to align goals and address challenges
- Adapt and respond to day-to-day operational issues, vendor concerns, and guest service opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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