Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.50
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
voluntary life insurance
Disability insurance
Company-paid Life Insurance
long term disability
401(k) retirement plan
Travel perks
Company Perks Program
Job Description
Capital Vacations is a prominent hospitality company dedicated to offering exceptional vacation experiences through its network of resort locations. Renowned for its commitment to customer satisfaction, continuous innovation, and dedication to delivering memorable travel experiences, Capital Vacations fosters a work environment characterized by growth, diversity, and inclusivity. As a growth-oriented organization, it seeks motivated individuals who aspire for career advancement in a fast-paced setting where passion for travel and guest service excellence drive daily operations. The company prides itself on its inclusive workplace culture and equal opportunity employment practices, ensuring a diverse workforce united by a shared mission to "Travel.... Show More
Job Requirements
- High school diploma or GED
- previous experience in hotel or housekeeping
- strong organizational skills
- ability to work efficiently in fast-paced environments
- excellent communication and guest service skills
- capability to perform physical tasks including lifting and standing for extended periods
- flexibility to work various shifts including weekends and holidays
Job Qualifications
- High school diploma/GED
- previous hotel-related experience
- strong attention to detail and a high standard of cleanliness
- ability to work in a fast-paced environment with accuracy
Job Duties
- Enter and prepare room for cleaning
- perform tasks including but not limited to dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets while following the standard operation procedures
- replenish guestroom and bath supplies
- perform rotation cleaning duties such as steam-clean carpets, spring cleaning, super cleaning as required
- perform minor maintenance duties such as changing light bulbs, filters
- anticipate guests' needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times
- be familiar with resort services, features and local attractions to assist guests' inquiries
- respond to and resolve guest calls, guest requests, and guest complaints
- monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- update the status of rooms cleaned on the assignment sheet
- return and restock the cart at the end of the shift
- work to achieve and exceed guest satisfaction scores
- assist team members, being ready and available to lend a helping hand
- all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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