Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
voluntary life insurance
Disability insurance
401(k) retirement plan
Travel perks
Company Perks Program
Job Description
Capital Vacations is a leading hospitality company specializing in delivering exceptional vacation experiences through a collection of upscale resorts located in prime travel destinations. Renowned for its commitment to quality service, innovative offerings, and fostering memorable guest experiences, Capital Vacations is a growth-oriented organization that emphasizes career advancement and employee well-being. As a respected player in the hospitality industry, the company embraces diversity and supports an inclusive workplace environment where every team member is valued and empowered to contribute to the company’s ongoing success.
This opportunity is ideal for individuals seeking a reliable, detail-oriented role in a fast-paced environmen... Show More
This opportunity is ideal for individuals seeking a reliable, detail-oriented role in a fast-paced environmen... Show More
Job Requirements
- high school diploma/GED
- previous hotel-related experience
- strong attention to detail
- ability to work in a fast-paced environment with accuracy
Job Qualifications
- high school diploma/GED
- previous hotel-related experience
- strong attention to detail and a high standard of cleanliness
- ability to work in a fast-paced environment with accuracy
Job Duties
- Enter and prepare room for cleaning
- perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided
- replenish guestroom and bath supplies
- perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required
- perform minor maintenance duties such as changing light bulbs, filters, etc.
- anticipate guests' needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times
- is familiar with resort services/features and local attractions/activities to assist guests' inquiries
- respond to and resolve guest calls, guest requests, and guest complaints
- monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- update the status of rooms cleaned on the assignment sheet
- return and restock the cart at the end of the shift
- work to achieve and exceed guest satisfaction scores
- assist team members, being ready and available to lend a helping hand
- all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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