Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,400.00 - $69,400.00
Work Schedule
Flexible
Benefits
competitive salary
Paid Time Off
Paid holidays
career growth
Medical insurance
Dental Insurance
voluntary life insurance
Disability insurance
AFLAC insurance
Company-paid Life Insurance
long term disability
401(k) retirement plan
Travel perks
Company Perks Program
Job Description
Capital Vacations is a leading hospitality company specializing in resort management and vacation ownership. Recognized for its commitment to providing exceptional guest experiences, Capital Vacations operates in a fast-paced, growth-oriented environment that values innovation, customer satisfaction, and employee development. The company prides itself on fostering a culture of inclusivity and diversity, ensuring a welcoming workplace for all team members. Capital Vacations offers competitive salaries and comprehensive benefits packages designed to support the well-being and career advancement of its employees. Their resorts are known for quality service and strategic planning that enhances both guest experiences and operational efficiency.
We are curr... Show More
We are curr... Show More
Job Requirements
- Bachelor's degree in business management or hospitality or equivalent industry job-related experience
- Experience as a general manager or assistant general manager preferred
- Experience within the hospitality industry
- Excellent communication skills
- Proven leadership abilities
- Strong computer skills
- Ability to prioritize and manage
- Flexible schedule
Job Qualifications
- Bachelor's degree in business management or hospitality or equivalent industry job-related experience
- Experience as a general manager or assistant general manager preferred
- Experience within the hospitality industry
- Excellent verbal and written communication skills
- Proven strong leadership skills
- Ability to manage, direct, and complete assigned duties
- Excellent computer skills including Microsoft Office Suite abilities
- Ability to prioritize, manage, and delegate efficiently
- Ability to have a flexible schedule
Job Duties
- Overseeing the operations functions of the resort
- Processing and submitting payroll to human resources
- Holding regular briefings and meetings with all heads of departments
- Managing all departments and working closely with department heads daily
- Taking ownership of guest complaints and performing tasks across departments as needed
- Ensuring full compliance with resort operating controls, SOPs, policies, procedures, and service standards
- Leading key property issues including capital projects, customer service, and refurbishment
- Handling complaints and overseeing service recovery procedures
- Preparing, presenting, and achieving the resort's annual operating budget, marketing and sales plan, and capital budget
- Managing ongoing profitability and ensuring revenue and guest satisfaction targets are met and exceeded
- Making strategic decisions in the best interest of the resort and management
- Maintaining strong understanding of P&L statements and reacting with impactful strategies
- Preparing monthly financial reports for owners and board members
- Providing effective leadership to all resort team members
- Responding to audits to ensure continual improvement
- Safeguarding operational quality and legal compliance including health and safety and fire regulations
- Traveling on company business for training support or new business transitions as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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