Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
Employee assistance program
team events
Job Description
Gaylord Texan Resort & Convention Center is a premier destination in Grapevine, Texas, known for its stunning architecture, world-class amenities, and exceptional hospitality services. As part of the Marriott International family, Gaylord Hotels are synonymous with luxury, excellence, and memorable guest experiences. The resort boasts a dynamic environment where guests enjoy exquisite dining options, expansive meeting spaces, and immersive entertainment, making it a top choice for both leisure and business travelers alike. Marriott International's commitment to diversity and inclusion fosters a welcoming workplace where employees from various backgrounds thrive and contribute to the brand's success. This inclusive culture empowers associates... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighting up to 10 pounds
- Availability to work a part-time, seasonal schedule
- Adherence to company uniform and personal appearance standards
- Completion of safety training and certifications
- Commitment to following safety and security policies
Job Qualifications
- High school diploma or G.E.D. equivalent
- No prior related work experience required
- No supervisory experience necessary
- Ability to communicate clearly and professionally
- Strong commitment to customer service
- Willingness to learn and adhere to company policies
- Ability to work as part of a team
- Basic knowledge of dining etiquette and hospitality practices preferred
Job Duties
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table
- Pull out chairs and place clean/current menu in front of guests
- Guide guests through dining rooms and provide needed assistance
- Move and arrange tables, chairs, and settings for groups with special needs
- Ensure place settings are appropriate with napkins and clean silverware
- Check menus for cleanliness and currency
- Maintain cleanliness of work areas throughout the day
- Monitor dining rooms for seating availability, service, safety, and guest well-being
- Follow company safety and security policies
- Report accidents, injuries, and unsafe conditions
- Complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality and protect company assets
- Welcome and acknowledge guests according to standards
- Use clear and professional language
- Answer telephones with proper etiquette
- Develop positive working relationships and support team goals
- Respond appropriately to employee concerns
- Adhere to quality expectations and standards
- Stand, sit, or walk for extended periods
- Move and lift objects up to 10 pounds without assistance
- Perform other reasonable job duties as requested by supervisors
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Job Qualifications
Experience
No experience required
Job Location
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