Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Grand Sierra Resort is a prominent luxury hotel and casino located in Reno, Nevada, known for offering a rich blend of entertainment, dining, and hospitality experiences. As a cornerstone of the Reno hospitality industry, Grand Sierra Resort has built a reputation for excellence through exceptional guest service, various amenities, and a commitment to providing a welcoming environment for all visitors. The resort features a wide range of services including fine dining restaurants, casual eateries, gaming areas, vibrant nightlife, and comfortable accommodations which together create a memorable stay for every guest. The resort employs a large and diverse team dedicated to... Show More
Job Requirements
- Minimum of 16 years of age
- Previous cashiering experience preferred
- Ability to perform simple reading, math, and writing tasks
- Ability to follow instructions and problem solve independently
- Flexible to work nights, weekends, and holidays
- Physical ability to stand for long periods, walk frequently, perform balancing and occasional bending
- Ability to lift, carry, push or pull up to 10lbs
- Good vision including distance, depth perception, and color vision
Job Qualifications
- Previous cashiering experience is preferred
- Ability of simple reading, math, writing and task completion skills
- Coordination, supervising, following instructions, problem solving, independent judgment, and decision making
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
- Must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquiries
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: