Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,700.00 - $69,400.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
REVELXP is a premier sports hospitality company specializing in creating unforgettable fan experiences for college and professional sports teams and major sporting events. The company has built a strong reputation by delivering full-service tailgate experiences, premium hospitality events, and exclusive ticket packages that bring fans closer to the action and elevate their game day experiences. With a focus on innovation, community, and service, REVELXP works alongside leading sports properties to amplify the social and entertainment aspects of gameday, making every event memorable and engaging.
REVELXP is rapidly expanding and offers a dynamic work environment for goal-oriented, purpose-driven, and high-energy in... Show More
REVELXP is rapidly expanding and offers a dynamic work environment for goal-oriented, purpose-driven, and high-energy in... Show More
Job Requirements
- Degree in business administration, event management, hospitality management, sports management, or a similar field is preferred
- Strong interpersonal and communication skills
- Excellent organizational skills
- Ability to thrive in a fast-paced, high-pressure environment
- Proven problem-solving abilities
- Outstanding customer service skills
- Ability to identify weaknesses and provide coaching
- Proficient in Microsoft Office and Canva
- Must be able to lift up to 20 lbs
- Must be available to work weekends
Job Qualifications
- Degree in business administration, event management, hospitality management, sports management, or a similar field is preferred
- Strong interpersonal and communication skills with a talent for relationship building in a dynamic event environment
- Excellent organizational skills and the ability to synthesize information for decision-making
- Proven problem-solving abilities with a proactive approach to overcoming obstacles
- Outstanding customer service skills and the ability to professionally handle complaints and guest inquiries
- Ability to identify weaknesses and provide coaching to enhance performance
- Proficient in Microsoft Office and Canva
- Ability to thrive in a fast-paced, high-pressure environment with poise and adaptability
Job Duties
- Be on-site and lead event execution for home football game days and other events, ensuring the fulfillment of sold assets, providing exceptional guest experiences, and implementing services seamlessly
- Oversee post-event cleanup for home football games, ensuring a timely and thorough process
- Recruit, train, supervise, and evaluate seasonal associates and hourly game day staff, including bellhops, tent hosts, and parking attendants
- Manage staff scheduling and record work hours, ensuring adherence to budget
- Build strong relationships with staff members, fostering a positive culture, maintaining high morale, and setting clear expectations
- Organize and lead weekly tailgate coordination meetings to define staffing needs and operational needs and expectations
- Coordinate with the production team for weekly event rental coordination meetings, ensuring proper alignment
- Assist in selling of full-service tailgates and event rentals
- Handle customer service inquiries via phone and email in preparation for and on game day
- Support the execution and quality control of special event rentals throughout the year
- Manage key processes such as inventory control, catering orders, vendor relationships, and budget management
- Maintain live trackers for tailgate sites and ensure all logs and maps are updated for game days
- Cultivate and manage relationships with local vendors, securing new partnerships and maintaining existing ones
- Responsible for event layout and design for tailgate sites and event rentals, including special event tailgates
- Understand client business strategies, products, services, customers, and competitors to enhance service delivery
- Provide exceptional service that enhances the guest/client experience
- Maintain office organization and cleanliness to ensure a productive working environment
- Build and manage the e-commerce platform for tailgating
- Perform additional duties as needed and assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
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