Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading destination for arts and crafts, celebrating creativity and artistic expression across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores in the United States and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. As a retail leader in the craft space, Michaels dedicates itself to fueling the joy of creativity and celebration by offering customers a wide range of products, classes, and event experiences to inspire makers of all ages... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to handle job stress and interact effectively with others
- Capability to stand for long periods
- Ability to lift heavy boxes and reach high shelves using ladders
- Good communication and organizational skills
- Ability to follow company policies and safety procedures
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- Engage clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails and calls
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and maintain cleanliness and safety standards during events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and credit card
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram duties
- Perform merchandise recovery and store maintenance
- Support shrink and safety programs
- Follow standard operating procedures and company policies
- Interact respectfully with customers and teammates
- Cross-train in Custom Framing selling and production
- Participate in store cleanliness activities including sweeping and dusting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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