Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is North America’s leading arts and crafts specialty retailer, known for inspiring creativity and providing a broad range of crafting supplies, custom framing, and curated DIY project ideas. Since its founding in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, serving millions of creative enthusiasts looking to fuel their passion for arts and crafts. Michaels not only offers an expansive physical retail presence but also operates a comprehensive online platform through Michaels.com and Michaels.ca, extending its reach to customers nationwide. The company also owns Artistree, a manufacturer experienced in custom and... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent communication skills including written and verbal
- Ability to handle job stress and effectively interact with guests and co-workers
- Physical ability to stand for long periods, bend, lift, reach, and move throughout the store
- Ability to lift heavy boxes and access high shelves
- Availability to work nights, weekends, and early mornings
- Willingness to adhere to safety and cleanliness standards
- Must comply with federal, state, and local legal requirements of the job
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans based on client’s feedback and create backup plans
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully with customers and team members
- Cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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