Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading specialty retailer known as the premier creative destination throughout North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states in the US and in Canada, serving millions of customers who share a passion for crafting, home décor, framing, and a wide array of creative projects. As part of The Michaels Companies, Inc., which also owns Artistree — a manufacturer of custom framing merchandise — and MakerPlace by Michaels, a marketplace for handmade goods, the company is deeply committed to inspiring creativity and providing customers with high-quality products,... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- lifting heavy boxes and accessing high shelves by ladder
- willingness to work nights, weekends, and early mornings
- effective communication skills
- ability to work in public retail store setting
- compliance with federal, state, and local legal requirements
- willingness to engage in interactive process for reasonable accommodations if needed
Job Qualifications
- High school diploma or equivalent
- experience working with children and children’s events
- retail and customer service experience
- excellent people skills
- strong communication skills including written, verbal, and listening skills
- organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects, face painting, and activities
- facilitate party add-ons such as goody bags and balloons
- communicate events with clients and store team members
- complete administrative tasks like answering emails and phone calls
- adjust event plans based on client feedback
- create backup or emergency plans
- ensure client satisfaction
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout service
- promote Rewards program and credit card enrollments
- educate customers on surveys
- assist with omni channel processes including BOPIS and SFS
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact respectfully with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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