Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.60
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
Michaels is North America's leading arts and crafts retail chain, founded in 1973 and headquartered in Irving, Texas. With over 1,300 stores across 49 states and Canada as well as a strong online presence through Michaels.com and Michaels.ca, the company has solidified its position as the go-to creative destination for hobbyists, artists, and families looking to engage in creative activities. They also operate Artistree, a custom framing manufacturer, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on being the best place for all things creative, with a mission to fuel the joy of creativity in... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail and/or customer service experience
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Good communication and interpersonal skills
- Ability to adapt plans based on client feedback
- Willingness to work nights, weekends, and early mornings
- Must satisfy federal, state, and local employment legal requirements
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational skills and creative problem-solving abilities
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create emergency backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on rewards program and credit card enrollments
- Educate customers about Voice of Customer (VOC) survey
- Assist with omni-channel processes including BOPIS and SFS
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact positively and respectfully with guests and team members
- Cross-train in custom framing selling and production
- Maintain daily store cleanliness including sweeping, vacuuming, dusting, and restroom upkeep
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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