Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
The Michaels Companies, Inc. is the leading creative destination in North America, known for providing all things creative and fueling the joy of creativity for its customers. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the U.S. and Canada, as well as online through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on being the best place for craft supplies, framing, and all creative needs, catering to a wide and... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- strong communication skills including written and verbal
- organizational skills
- interpersonal skills
- ability to handle job stress and work with others effectively
- energetic and enthusiastic personality
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience required
- experience working with children and children’s events
- excellent communication skills including written, verbal, and listening
- strong organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating fun and creative environments
- demonstrate and instruct craft projects and perform activities such as face painting
- facilitate party add-ons like goody bags and balloons following company standards
- communicate events with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adapt event plans based on client feedback and needs
- create backup plans for events to ensure smooth execution
- ensure client satisfaction for all scheduled events
- uphold cleanliness and safety standards during setup and breakdown
- help customers shop and find products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Card enrollment
- educate customers on Voice of Customer surveys
- assist with omnichannel processes like BOPIS and Ship From Store
- unload trucks, stock merchandise, and maintain planograms
- perform merchandise recovery and store maintenance
- support shrink and safety initiatives
- adhere to SOPs and company policies for compliance
- interact positively and respectfully with customers and team members
- be cross-trained in Custom Framing selling and production
- participate in daily store cleaning activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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