Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.60
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading arts and crafts retail company operating over 1,300 stores across 49 states in the United States and in Canada, as well as online at Michaels.com and Michaels.ca. Since its founding in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative. The company not only provides an impressive array of craft and art supplies but also offers custom framing solutions and fosters a handmade goods marketplace through subsidiaries like Artistree and MakerPlace by Michaels. Michaels is dedicated to fueling the joy of creativity by supporting customers and communities... Show More
Job Requirements
- High school diploma or equivalent
- retail and/or customer service experience required
- must have experience working with children and children’s events
- strong communication skills including written, verbal, and nonverbal
- must have excellent interpersonal and organizational skills
- ability to handle job stress and maintain positive interactions with others
- ability to remain standing for long periods
- capable of moving throughout the store
- able to bend, lift, carry, reach, and stretch regularly
- able to lift heavy boxes and access high shelves using ladders
- work flexible hours including nights, weekends, and early mornings
- comply with federal, state, and local legal requirements
- physical ability to perform tasks and duties in a public retail store environment
Job Qualifications
- High school diploma or equivalent
- retail and/or customer service experience
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with customers and team members
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate party add-ons including goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on Rewards program and credit card enrollments
- educate customers on VOC surveys
- assist with omnichannel processes like BOPIS and SFS
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties as assigned
- support shrink and safety programs
- adhere to SOPs and company policies
- interact respectfully and positively with others
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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