Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies, Inc. is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in offering a broad range of arts, crafts, framing, floral, and home décor products. Additionally, Michaels owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. With a purpose to fuel the joy of creativity, Michaels has established itself as the best place for all things creative, providing customers with a comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Retail or customer service experience
- Experience working with children
- Strong communication skills
- Ability to stand for long periods
- Ability to lift heavy items and use ladders
- Flexibility to work nights, weekends, and early mornings
- Ability to work in a public retail environment
- Ability to perform physical tasks such as bending, reaching, and carrying
- Compliance with federal, state, and local legal job requirements
Job Qualifications
- High school diploma or equivalent
- Experience in retail or customer service
- Experience working with children and children’s events
- Strong communication skills including written, verbal, and nonverbal
- Excellent interpersonal and organizational skills
- Ability to handle job stress and interact effectively with diverse individuals
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events simultaneously including children’s birthday parties and craft classes
- Engage clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct craft projects and perform face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction for all scheduled events
- Maintain cleanliness and safety standards including setup, breakdown, and cleanup before and after events
- Assist customers with shopping and locating products
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers about Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully and positively with customers and team members
- Cross-trained in custom framing sales and production
- Participate in daily store cleanliness activities such as sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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