Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading North American retailer specializing in arts and crafts, offering a wide range of creative products and services. Headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as through its online platforms Michaels.com and Michaels.ca. Founded in 1973, the company has grown into the best place for all things creative, serving millions of customers who seek inspiration, quality products, and expert guidance. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods.
The Michaels store in Burli... Show More
The Michaels store in Burli... Show More
Job Requirements
- Ability to stand for long periods
- Ability to move throughout the store
- Capable of bending, lifting, carrying, reaching, and stretching
- Able to lift heavy boxes and access high shelves using ladders
- Must be available to work nights, weekends, and early mornings
- Must comply with federal, state, and local legal job requirements
- Ability to engage effectively with customers of all ages
- Willingness to perform various store operational duties
- Must maintain positive and respectful attitude
- Ability to adapt to changing event needs and client feedback
Job Qualifications
- High school diploma or equivalent preferred
- Experience working with children and children’s events
- Previous retail or customer service experience required
- Strong communication skills including verbal, written, and listening
- Excellent people skills and ability to handle job stress
- Organizational and interpersonal skills
- Creative problem-solving abilities
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct craft projects and perform face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and merchandise recovery
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and promote positive team values
- Cross train in Custom Framing selling and production
- Maintain daily store cleanliness including sweeping and dusting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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