Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a renowned leader in the arts and crafts retail sector, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is widely recognized as the premier creative destination for individuals and families looking to explore and express their creativity. The company also includes subsidiaries such as Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels' core mission is to fuel the joy of creativity by providing customers with a wide range of crafting supplies, tools,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in event coordination or customer service
- ability to stand for long periods
- capability to lift, carry, reach, and bend regularly
- willingness to work nights, weekends, and early mornings
- effective communication skills
- ability to adhere to company policies and procedures
- ability to operate within a fast-paced retail environment
- ability to engage positively with customers of all ages
- ability to perform physical tasks including lifting heavy boxes and using ladders
- must satisfy federal, state, and local job legal requirements
Job Qualifications
- Experience working with children and managing children’s events
- retail and/or customer service experience
- excellent people skills
- strong communication skills including written, verbal, and nonverbal communication
- well-developed organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with diverse guests and co-workers
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- engage with clients of all ages to create a fun and creative environment
- demonstrate and instruct party participants in crafts and activities including face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans
- ensure client satisfaction for all scheduled events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote and enroll customers in rewards programs and credit cards
- educate customers on Voice of Customer surveys
- assist with omnichannel sales processes
- participate in truck unloading and stocking
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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