
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $24.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels is the leading arts and crafts retail company in North America, operating over 1,300 stores across 49 states and Canada. Since its inception in 1973 and with headquarters in Irving, Texas, Michaels has firmly established itself as the premier destination for all things creative. The company not only focuses on retail but also extends its influence through related businesses such as Artistree, known for custom and specialty framing merchandise, and MakerPlace, a unique marketplace dedicated to handmade goods. Michaels emphasizes a welcoming and inclusive environment, encouraging all individuals to explore their creative potential. With a strong commitment to its... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or customer service preferred
- Ability to stand for long periods
- Physical capability to lift heavy boxes and access high shelves using ladders
- Basic computer skills for administrative tasks
- Effective communication skills
- Ability to engage and interact with diverse age groups
- Willingness to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements
- Ability to perform multiple tasks simultaneously
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others including guests of all ages and co-workers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, and listening skills
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects, face painting, and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on Rewards program and Private Label Credit Cards enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck un-load, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact with others respectfully and positively
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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