Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.35
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, and serving customers online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts supplies, and offers a variety of creative products and services to help customers unleash their artistic potential. The company owns Artistree, known for custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on being the best place for all things creative, providing customers with an inspiring environment to explore artistic endeavors... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail or customer service experience required
- Good communication skills including written, verbal, and nonverbal
- Organizational skills
- Interpersonal skills
- Ability to remain standing for long periods
- Ability to lift heavy boxes and use ladders
- Ability to work flexible hours including nights, weekends, and early mornings
- Ability to engage positively with guests of all ages
- Ability to maintain store cleanliness and safety standards
- Must satisfy federal, state, and local legal employment requirements
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience
- Experience coordinating children’s events or similar activities
- Strong communication skills including written, verbal, and listening
- Excellent organizational and interpersonal skills
- Ability to handle job stress and interact effectively with diverse groups
- Energetic and enthusiastic personality
- Ability to creatively solve problems
- Cross-training in related store functions preferred
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate and implement party add-ons such as goody bags and balloons according to company standards
- Communicate events effectively with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety before, during, and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experiences
- Promote rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup In Store and Ship From Store processes
- Participate in truck unloading and stocking
- Maintain merchandise recovery and store appearance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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